Try connecting your printer to your computer with a cable for a stronger connection. If your printer is part of the same network and your internet is working, the printer may be out of range, or your internet connection might be too weak. Check to see if your internet router is working, and make sure that your printer is connected to the same wireless network as your computer. Problems with your internet connection are another common reason why your printer is not responding. Replacing damaged cables, plugging in loose or disconnected cables, and fixing paper jams as necessary may resolve the issue. Check that the correct paper is properly loaded into the printer and is not jammed. Then, you should check all of the cables connected to your printer for damage, and ensure they are firmly plugged in. It may seem obvious, but the first thing you always should do when you have trouble connecting to your printer is to make sure it is turned on. Why Is My Printer Offline? Seven Things to Try When Your Printer Is Not Responding 1: Check Printer Power, Cables, and Paper If your printer is not responding, try these tips to resolve the issue faster. At WiZiX Technology Group, we’ve seen a wide range of printer problems in our experience repairing and maintaining them for California businesses. Unfortunately, there are many factors that can make your printer go offline. It slows your productivity and forces you to waste time troubleshooting. It can be extremely frustrating when your office computer recognizes the printer but just won’t print.
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